Privacy Policy
Public legal and informational pages should feel clear and lightweight, not like another landing-page hero.
Page content
Privacy Policy
Last Updated: June 2026
1. Introduction
Welcome to DooxSocial.
This Privacy Policy explains how Galevi s.r.o. ("Company", "we", "us", or "our") collects, uses, stores, shares, and protects personal data when you use the DooxSocial platform, website, and related services (collectively, the "Services").
We are committed to protecting your privacy and processing your personal data in accordance with applicable data protection laws, including the European Union General Data Protection Regulation ("GDPR").
2. Data Controller
The data controller responsible for processing your personal data is:
Galevi s.r.o.
Company Registration Number: [INSERT ICO]
Registered Address: [INSERT ADDRESS]
Email: privacy@dooxsocial.com
Website: [INSERT WEBSITE]
3. Information We Collect
3.1 Account Information
When you create an account, we may collect:
- Name
- Company name
- Email address
- Phone number
- Username
- Password (encrypted and hashed)
3.2 Billing Information
When purchasing a subscription, we may collect:
- Billing address
- Company details
- VAT number
- Transaction information
- Subscription details
Payment card information is processed directly by our payment providers and is not stored on our servers.
3.3 Social Media Account Data
When you connect social media accounts, we may collect:
- Profile identifiers
- Account names
- Public profile information
- Social media access tokens
- Connected pages and profiles
- Content authorized by you
The exact data depends on permissions granted through each social network.
3.4 Content Data
We may process:
- Posts
- Images
- Videos
- Comments
- Messages
- Scheduled content
- Campaign information
- AI-generated content
3.5 Usage Information
We automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Log files
- Session information
- Usage statistics
- Error reports
3.6 Cookies and Similar Technologies
We use cookies and similar technologies for:
- Authentication
- Security
- Analytics
- Performance monitoring
- User preferences
4. Legal Basis for Processing
We process personal data under one or more of the following legal bases:
Contract Performance
To:
- Provide the Services
- Create and manage accounts
- Process subscriptions
- Deliver customer support
Legitimate Interests
To:
- Improve our Services
- Prevent fraud and abuse
- Ensure platform security
- Analyze performance
Consent
Where required, we process data based on your consent for:
- Marketing communications
- Optional cookies
- Certain integrations
Legal Obligations
To comply with:
- Tax regulations
- Accounting requirements
- Law enforcement requests
- Regulatory obligations
5. How We Use Your Data
We use personal data to:
- Provide and maintain the Services
- Publish and schedule social media content
- Authenticate users
- Process payments
- Communicate with customers
- Improve platform functionality
- Generate analytics and reports
- Detect abuse and security threats
- Comply with legal obligations
6. AI Features
DooxSocial may offer AI-powered features such as:
- Content generation
- Post suggestions
- Caption creation
- Content optimization
- Translation assistance
Information submitted to AI features may be processed by third-party AI providers acting as our service providers.
Users are responsible for ensuring that submitted content complies with applicable laws and does not contain unauthorized personal or confidential information.
7. Sharing of Information
We may share information with:
Service Providers
Including:
- Cloud hosting providers
- Payment processors
- Analytics providers
- Email delivery providers
- Customer support platforms
- AI service providers
Social Media Platforms
When requested by users through platform integrations.
Legal Authorities
When required by law or to protect our legal rights.
We do not sell personal data.
8. International Data Transfers
Your data may be processed outside the European Economic Area (EEA).
When such transfers occur, we implement appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- Adequacy decisions
- Additional contractual protections where necessary
9. Data Retention
We retain personal data only as long as necessary for:
- Providing Services
- Fulfilling contractual obligations
- Meeting legal requirements
- Resolving disputes
Upon account termination, we may retain limited information where legally required.
10. Security Measures
We implement reasonable technical and organizational measures, including:
- Encryption in transit (TLS)
- Access controls
- Authentication systems
- Infrastructure monitoring
- Backup procedures
- Security logging
No system can guarantee absolute security.
11. Your GDPR Rights
You may have the right to:
- Access your personal data
- Correct inaccurate data
- Delete personal data
- Restrict processing
- Object to processing
- Data portability
- Withdraw consent
- Lodge a complaint with a supervisory authority
Requests may be submitted to:
12. Data Processor Role
When customers use DooxSocial to process personal data belonging to their own customers, followers, subscribers, leads, or contacts:
- The customer acts as the Data Controller.
- Galevi s.r.o. acts as the Data Processor.
A separate Data Processing Agreement (DPA) may apply.
13. Children's Privacy
The Services are not intended for individuals under the age of 18.
We do not knowingly collect personal data from children.
14. Third-Party Services
The Services may integrate with third-party platforms including:
Use of those services is governed by their respective privacy policies.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Material changes will be communicated through the platform or by email where required.
The updated version becomes effective upon publication.
16. Contact Information
For privacy-related questions, requests, or complaints:
Galevi s.r.o.
Email: privacy@dooxsocial.com
Website: dooxsocial.com